Privacy policy

Privacy Policy

Last Updated: February 1, 2026

The Sealed Invite operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience and digital invitation hosting services (the "Services"). The Sealed Invite is powered by Shopify, which enables us to provide the Services to you. To host custom invitations and manage guest data, we also utilize Supabase (database) and Vercel (hosting).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.

  • Account information: Username, password, security questions, and settings.

  • Transaction information: Items viewed, cart activity, purchases, and past transactions.

  • Event & Invitation Data: Event dates, times, venue locations, and custom text for your digital invitations.

  • Multimedia Content: Photos and videos uploaded by you to be featured on your invitations.

  • Guest RSVP Data: Names and email addresses of guests, RSVP status, and sensitive information such as dietary requirements and allergies provided by guests.

  • Communications with us: Information included in customer support inquiries or direct messages.

  • Device & Usage information: IP address, browser type, network connection, and how you interact with or navigate the Services.

2. Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you create an account, purchase an invitation, or upload event media.

  • From your Guests: When they interact with your digital invitation to submit an RSVP.

  • Automatically through the Services: Through cookies and similar technologies on Shopify and our Vercel-hosted invitations.

  • From our service providers: Including Shopify, Supabase, and Vercel.

3. How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: We use your information to fulfill orders, process payments, and—crucially—to host your digital invitations and manage guest RSVP lists.

  • RSVP Management: We process guest names, emails, and dietary/allergy information solely to provide you with an organized guest list for your event.

  • Marketing and Advertising: To send promotional communications and show online advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate accounts and ensure a secure shopping and RSVP experience.

  • Legal Reasons: To comply with applicable laws or respond to valid legal processes.

4. Relationship with Shopify, Supabase, and Vercel

The Services are primarily hosted by Shopify, which collects and processes personal information to improve the Services. However, our custom digital invitations and RSVP databases are hosted via Vercel and Supabase.

  • Shopify: Handles billing, account management, and storefront interactions.

  • Supabase: Securely stores your invitation details, guest lists, and sensitive RSVP data (like allergies).

  • Vercel: Powers the live digital invitation pages that you and your guests visit.

To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

5. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes:

  • With Shopify, Supabase, Vercel, and vendors who perform IT management, payment processing, cloud storage, and data analytics.

  • With business and marketing partners for personalized advertising.

  • When you direct us or consent to disclosure (e.g., sharing your invitation with guests).

  • In connection with a business transaction (merger or bankruptcy) or for legal/safety obligations.

6. Children's Data

The Services are not intended for children, and we do not knowingly collect information from children under the age of majority. As of the Effective Date, we do not have knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

7. Security and Retention of Your Information

No security measures are perfect. We use encrypted databases (Supabase) and secure hosting (Vercel) to protect your media and guest data.

  • Retention: We retain your personal information for as long as necessary to maintain your account, provide your digital invitations, or comply with legal obligations.

  • Media Deletion: Customers may request the permanent deletion of their uploaded photos, videos, and guest RSVP lists at any time by contacting us.

8. Your Rights and Choices

Depending on where you live (e.g., UK, EEA, or specific US states), you may have the following rights:

  • Right to Access / Know: Request a copy of the data we hold.

  • Right to Delete: Request deletion of your personal or event data.

  • Right to Correct: Update inaccurate information.

  • Right to Opt-out of Targeted Advertising: You may exercise this right via our website.

  • Withdrawal of Consent: Especially regarding guest dietary/allergy data, consent can be withdrawn at any time, though this may impact the functionality of the RSVP service.

9. International Transfers

We may transfer, store, and process your personal information outside the country you live in (including to the US). For transfers out of the EEA or UK, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

10. Contact

Should you have any questions about our privacy practices, wish to delete your event data, or exercise your rights, please contact us at:

The Sealed Invite Email: hello@thesealedinvite.com or use WhatsApp Live Chat

Website: thesealedinvite.com